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      How many Collections are there?

      There are two Collections, the Ego and the Attitude. Each Collection have 4 styles in each, so you get to choose with a hood or without? With Sleeves or without?

      Which Design has Pockets?

      All 4 styles in the Ego Collection have hidden side pockets. The Attitude Collection does not have pockets.

      What is the difference between the Ego Shop and the Ego Warehouse?

      In the Ego shop we rotate the fabric for the back panel once a month, and we make 1 in each style (with Hood or without, with sleeves or without). All designs in the Ego shop are available in all sizes from Extra Small Extra Large. Simply pick your fabric, your style and size. Available for limited time.

      The Ego Warehouse is the leftover stock that we have already made and ONLY comes in the specified size. This is the last of the fabric.

      What is the Featured Artist?

      The flattering designs of Untamed have combined with talented local artists to create one of a kind pieces for the back panel on the Ego Collection.  

      Each Featured Artist is only available for a limited time.

      I am an Artist and would love to collaborate?

      If you are an artist and want to find out more about designing a back panel for the Ego Collection then please send me an email. We love seeing different peoples art come alive on our designs.

      What if I do not fit into the Size chart?

      If you do not fit into the size chart then please send me an email to discuss a custom size. Simple alterations are free, anything else will be charged according to how long they take.

      Does the Ego come in different lengths?

      All the Ego designs on the website are 23'' from your underarm if you would like it longer or shorter please send me an email and we can chat about finding you the perfect length. Changing the length is a free alteration.  

      Does the Attitude come in different lengths?

      No. It is 28" from the underarm, so you can wear it as a dress or scrunch up the gathers to suit you. That's the great thing about the Attitude, you can make it work for your style, size and height.

      Where are the designs made?

      All designs are made in Fernie, British Columbia Canada. 

      Do you have a store in Fernie?

      No, we do not have a store in Fernie, but if you are coming to town please send an email and we can set up a time for you to come to the studio to see all the ready to wear designs and help with any questions.

      Can I only buy online?

      The team at Untamed travel around Western Canada going to different shows and festivals. Check out my 2020 shows page to see if I am coming to your area. If you know of any great events that you think would be a great fit then please let us know.

      You can also set up a time to come to the Untamed Studio in Fernie.

      When will I receive my dress?

      All Custom Orders (from the Ego Shop or the Attitude Shop) are made to order and have a 3-4 week wait. 
      If you ordered from the Ego Warehouse, these designs have already been made and so will be shipped within 1-3 days.
      You will receive an email when your order is on its way to you.

      Please note, we ship using Canada Post. We cannot be held responsible for lost, damaged or delayed packages.

      What are the payment options?

      All prices are in Canadian dollars. We accept all major credit cards, including Visa, American Express, Discover and Mastercard.

      Care Instructions

      Your creation can be washed and dried as many times as you like, it will not stretch, shrink or fade. Like most fabrics, though the colours last longer and the stretch will stay new if washed in cold and either hung to dry or dried on low heat.

      So we always recommend wash on cold and hung to dry and you will be able to rock your Untamed design for years to come.

      Shipping or Pick up available

      If you want to pick up your design then tick 'PICK UP' under shipping options when checking out. Then send an email telling us where you would like to pick the dress up from.

      We also offer FREE delivery to Fernie, Sparwood, Cranbrook and Invermere, simply send us an email and we will arrange a suitable time

      Check out which shows we will be heading to see if Untamed is coming to your area and we can arrange pickup.

      Online Return Policy

      At Untamed, we stand behind our products and want you to love your creation as much as we love making them. If there is a manufacturing error, we are happy to work with you to find a resolution. 

      Please make sure that you have correctly measured yourself. We are not responsible for garments not fitting due to improper measurements. 

      If you have any other questions please don't hesitate to get in contact info@untamedfernie.com