Shipping and Returns
At the moment, Untamed is offering $20 Shipping anywhere in Canada and the US.
The rest of the world is $20.
We are a small company and believe in slow fashion and reducing our footprint. All orders are made to order and have a 3-4 week process time, depending on the season.
You will receive an email when your order is completed and is on its way to you.
It's worth the wait to have less clothing end up in landfills, and it's exciting to have your very own custom creation made lovingly just for you.
Please note that we ship using Canada Post. We are not responsible for lost, damaged, or delayed packages.
If you want to pick up your design, tick 'PICK UP' under shipping options when checking out and write a note saying where you would like to pick it up. It can be here in Fernie, BC, where I live, or when I am at one of my shows. Check out which shows we will be heading to see if Untamed is coming to your area.
Returns
At Untamed, we are deeply committed to your satisfaction. We stand behind our products and want you to love your creations as much as we love making them. If there is a manufacturing error, we are happy to work with you to find a resolution.
If you have questions, then send us an email. We are always happy to help; we pride ourselves on providing outstanding customer service.
We are a small company that values feedback, so let us know what we can do to help. Have a wonderful day. Contact us info@untamedfernie.com