FAQ

How many Collections are there?

There are four signature styles: Ego, Spirit, Attitude, and Mood.
The Ego, Spirit, and Attitude collections are available in four silhouettes — a hoodie, a sweater (no hood), a hoodie tank, and a tank — each featuring the same unique design details that define the collection.
The Mood collection is offered exclusively as a long hoodie, designed to showcase its bold, expressive features.

Which design has pockets?

All 4 designs in the Ego Style have hidden side pockets. The Spirit Designs have patch pockets, and the Mood designs have a front Kangaroo pocket. The Attitude Style DOES NOT have pockets.

How often do you rotate the artist work?

There’s no set schedule for releasing new artists or artwork — I share new art when I find something that feels exciting and right for Untamed. This may include collaborations with local artists, printed photography, or unique fabrics I can’t resist.
New art drops happen regularly across different collections. Follow along on Instagram or Facebook, or sign up for the newsletter to hear about upcoming releases first. Each print is produced in limited quantities, so if you fall in love with one, be sure to grab it before it’s gone.

Are there Ready to Wear Designs?

Yes — I do release ready-to-wear designs. Each month, I share a small, limited drop of one-of-a-kind pieces, with early access first going to my newsletter subscribers. You’ll have 48 hours to shop before the collection is released to the world, so signing up is definitely worth it.
Every ready-to-wear piece is truly one of one and only available in that specific size. This is part of my commitment to slow fashion — creating thoughtfully, avoiding mass production, and keeping beautiful garments out of landfill.

Who are the feature Artists?

Untamed's flattering designs are combined with talented artists to create one-of-a-kind pieces. Each Featured Artist is only available for a limited time, and they make a % on each one I sell in their work.

I am an artists and would love to find out about collaborating?

If you are an artist and want to find out more about designing for Untamed then please send me an email at info@untamedfernie.com. We love seeing different peoples art come alive on our designs.

What if I do not fit into the size ranges?

If you don’t fit within the size chart, please feel free to email me to discuss a custom size. Simple alterations are included at no extra cost; more involved changes may incur a small fee based on the time required.
When choosing your size, it’s best to go by your bust measurement, as the fabric is very stretchy and forgiving. The Ego and Attitude styles feature hip gathers and are designed to be worn fitted.
If you’re unsure, you’re welcome to leave your bust, waist, and hip measurements at checkout. I’m always happy to help you find the perfect Untamed creation.

Does the Ego come in different lengths?

All the Ego design are 23'' from your underarm if you would like it longer or shorter please send an email and we can chat about finding you the perfect length. Changing the length is a free alteration.

Does the Attitude come in different lengths?

No. It is 28" from the underarm, so you can wear it as a dress or scrunch up the gathers to suit you. That's the great thing about the Attitude, you can make it work for your style, size and height.

Does the Spirit come in different lengths?

All designs are 20" from your waist, perfect for over leggings, or you can select a longer length at checkout, and it will be 23" from your waist $10 extra. All pictures on the website are the regular length at 20'' from your waist.

Where are the designs made?

All designs are made in Fernie, British Columbia Canada.

Is there a Untamed Store?

No, we do not have a store in Fernie, but if you do come to Fernie, send me a message, and we can make arrangements. You can order online and pick it up from my studio to save on shipping. Or find out which shows I will be at, and we can meet there. If you have any questions, please do not hesitate to get in contact at info@untamedfernie.com

I can't find what I am looking for?

Can't find what you're looking for? With Untamed, you can build your creation exactly how you want it. Simply select your colours when checking out. If you have any questions or a specific request, please email me at info@untamedfernie.com. I am happy to help.

Can I only buy online?

The team at Untamed travel around Western Canada going to different shows and festivals. Sign up for our newsletter or follow us on Facebook and Instagram to keep up to date and see if I am coming to your area. If you know of any great events that you think would be a great fit, please let us know.

When will I receive my design?

As a small, slow-fashion business, each Untamed piece is created with care and intention, helping reduce waste and our overall footprint.
Ready-to-wear designs are one-of-a-kind and available only in the listed size. These pieces ship within 1–3 business days. Made-to-order designs are created especially for you and typically ship within 2–4 weeks, depending on the season and workload.
If you need your order by a specific date or for a special event, please get in touch — I completely understand and will always do my best to accommodate your timeline.
You’ll receive an email notification once your order is on its way.
Please note that all orders are shipped via Canada Post, and Untamed cannot be held responsible for delays, loss, or damage once parcels are in transit.

What are my payment options?

All prices are in Canadian dollars. We accept all major credit cards, including Visa, American Express, Discover and Mastercard.

What are the care instructions?

Your Untamed creation is designed to last. It can be washed and dried many times without stretching, shrinking, or fading.
That said, like most fabrics, colours stay richer, and the stretch lasts longer when washed in cold water and either hung to dry or tumble-dried on low heat. For best results, we always recommend washing cold and hanging to dry — this will help you enjoy your Untamed piece for years to come.

Shipping or pick up?

If you want to pick up your design, tick 'PICK UP' under shipping options when checking out and write a note with the location where you would like to pick it up; it can be here in Fernie, BC, where I live, or at one of my shows.
Check out which shows we will be heading to see if Untamed is coming to your area.

What is the refund policy?

At Untamed, we stand behind our products and want you to love your creation as much as we love making them. If there is a manufacturing error, we are happy to work with you to find a resolution. If you have any questions please don't hesitate to get in contact info@untamedfernie.com

Our promise

As we grow, we are committed to incorporating more and more environmentally conscious ways to operate our day to day business. We love this beautiful planet, and we want to continually produce cool, functional ethical pieces that are fabulous for you and the planet.

Customer service

Still have questions, then send us an email, and we are always happy to help; we pride ourselves on providing outstanding customer service. We are a small company and value feedback so let us know what we can do to help and have a wonderful day. Contact us info@untamedfernie.com

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